Switch to ADA Compliant Website
|
Layaway
AV FURNITURE REALIZES THAT "TIME IS MONEY" AND WOULD LIKE THEIR LOYAL CUSTOMERS TO SAVE THEIR "TIME & MONEY" BY ALLOWING THEM TO CONVENIENTLY MAKE THE MAJORITY OF THEIR LAYAWAY PAYMENTS FROM THE COMFORT OF THEIR OWN HOME OR CELL PHONE. WITH HIGH FUEL PRICES AT THE PUMP WHO DOESN'T WANT TO SAVE ON GAS THESE DAYS?
We are proud to offer our customers online Lay-A-Way to make it easy for you to buy the furniture that you want by paying for them through manageable installment payments. The program allows you to break down your order’s purchase price over a number of payments that you set. Use our Lay-A-Way to plan and budget for all of your home furnishing purchases! All you have to do to sign up is create a FREE account by clicking HERE and you are ready to go! When you shop in our Online Showroom, you can then make use of the Lay-A-Way button that you will see next to every product! Frequently Asked Questions
How many payments can I set-up for my Lay-A-Way? You can set up as few as 2 payments or as many as 12. Unfortunately, your Lay-A-Way period cannot be extended beyond 6 months. How much is each of my payments? Your payment amount will vary depending on the price of your product and the number of payments you wish to make. How do I complete my payments? There are a few easy steps: (1) Click HERE to log in to your account and then click on "Lay-A-Ways". You will see the products that you have placed on layaway; (2) Click "Make Lay-A-Way Payment" next to the product that you wish to make a payment on; and (3) Enter your billing information and click "Confirm". SET UP LAYAWAY PAYMENT ACCOUNT AS DESCRIBED ABOVE. CONTINUE MAKING PAYMENTS ONLINE THROUGH OUR WEBSITE. "IMPORTANT" - DO NOT MAKE FINAL PAYMENT ONLINE. YOU MUST COME INTO ONE OF OUR LOCATIONS AND MAKE FINAL PAYMENT IN PERSON BY CASH OR PERSONAL CHECK ONLY. AT THAT POINT NOTICE CAN BE GIVEN TO GET YOUR MERCHANDISE IN, YOUR PURCHASE CAN BE VERIFIED AND ALL OTHER QUESTIONS COULD BE ANSWERED THUS AVOIDING ANY MISTAKES BEFORE YOU RECEIVE YOUR ITEM(S). Will payments be made automatically? No. Your payments must be made manually through the method described above. We will send email reminders periodically. Can I change the amount or number of my payments? No. Your number of payments and amount of each payment are fixed at the time the product is placed on Lay-A-Way. However, you may make payments as frequently as you want. Do I have to put any money down for Lay-A-Way? Yes. When you place a product on Lay-A-Way, you will be prompted to make your first payment. The Lay-A-Way will not be saved without the first payment. Are shipping charges and sales tax included in my payments? Sales tax, if applicable, and shipping fees are included in your payments. What happens when I complete my payments? WHEN YOU COME INTO STORE TO MAKE FINAL PAYMENT YOU WILL GIVE US 2-3 WEEK NOTICE TO GET YOUR MERCHANDISE IN FOR PICK-UP. YOU MAY ALSO ARRANGE DELIVERY SERVICE AT THAT TIME. MOST ITEMS WILL REQUIRE LESS THAN THE 2-3 WEEK NOTICE PERIOD. ASK YOUR SALES ASSOCIATE. Can I find out how much shipping will cost? When you add products to Lay-A-Way, you will be required to enter your city, state, and zip code to calculate your shipping cost. Which products can I choose for Lay-A-Way? MOST PRODUCTS IN OUR ONLINE SHOWROOM ARE CURRENTLY AVAILABLE FOR LAYAWAY WITH THE EXCEPTION OF MOST CLOSEOUTS, ALL FLOOR SAMPLES, ADVERTISED ITEMS AND DOOR BUSTERS. THESE ITEMS ARE PRICED EXTREMELY LOW TO SELL QUICKLY. THEREFORE WE CANNOT HOLD THEM FOR AN EXTENDED PERIOD OF TIME. YOU MAY COME INTO STORE AND WE WILL ATTEMPT TO MAKE SHORT TERM ARRANGEMENTS BEFORE ITEM(S) SELL OUT. Does my product need to be in-stock to be placed on Lay-A-Way? You may place a currently out-of-stock item on Lay-A-Way. While we do our best to remove products discontinued by our manufacturers from our Online Showroom, we cannot guarantee that an out-of-stock item will come back into stock. What if my product is out-of-stock when I complete my payments? You may wait for your product to come back into stock. We will notify you if we receive word that your product has been discontinued. If you do not wish to wait for the product, you may cancel your Lay-A-Way and apply the funds added to your Lay-A-Way purchase towards another product in our Online Showroom. Cancellations due to a product being out-of-stock are not subject to the cancellation fee. However, refunds will be issued as store credit to be applied towards another purchase. Can I change the product I have on Lay-A-Way? You may cancel your current Lay-A-Way purchase and create a new layaway purchase. The funds applied to your canceled Lay-A-Way purchase may be applied to your new Lay-A-Way purchase, less the cancellation fee of 25%of the full retail value of the product at the time that the product was placed on Lay-A-Way. Contact us for more details. Can I cancel my order on Lay-A-Way? Canceled layaway orders are subject to a cancellation fee of 25% of the full retail value of the product at the time that the product was placed on Lay-A-Way. Any remaining funds added towards your purchase will be available to you as store credit to be applied towards another purchase. REMEMBER- DO NOT MAKE YOUR FINAL PAYMENT ONLINE. YOU MUST COME INTO ONE OF OUR LOCATIONS AND MAKE FINAL PAYMENT(S) IN THE FORM OF CASH OR PERSONAL CHECK ONLY. THIS AMOUNT SHOULD NOT BE LESS THAN 20% OF THE PURCHASE PRICE. AT THIS POINT YOUR NOTICE WILL BE GIVEN, AND YOUR PURCHASE CAN BE VERIFIED. ALSO ANY QUESTIONS CAN BE ADDRESSED BEFORE YOU RECEIVE YOUR ITEM(S). SORRY FOR ANY INCONVENIENCE BUT THIS METHOD HAS PREVENTED ERRORS AND AVOIDED MANY COSTLY PROBLEMS IN THE PAST. THANK YOU FOR YOUR COOPERATION. |
